The morning began in the dark of a new January. A cold and cloudless sky spoke of frosts and mists. Todays post concerns a Brother PR670e Service in Oxford. The week before a nice chap had driven up from his home in Oxford. He’d left his two machines with us for service. And we agreed to return them the following Wednesday. So we set to work stripping down the two PR670e’s ready for a full service. The workshop is always the best place to carry out this kind of work. Although we have a set charge for service work, we always contact our customer with a free estimate. It all begins with an email, or a phone call, asking to book in the work.
After contacting this particular customer with his two estimates, we took payment and booked in the return. We loaded the machines into the van ready for an early start the next day.

Alan & Steve travel the length and breadth of mainland UK to collect and return Brother PR’s. The VW van is perfect for the task. Spacious and extremely good on fuel. A packed lunch and a flask of hot coffee and some happy banter – perfect.

The journey down the M6 and onto the M6 toll road was free of heavy traffic. And soon we’d reached the M40 just as the sun was rising. It lit the early mists blanketing roads and fields and farms. Light traffic told us many commuters must still be abed. Or still scoffing their toasts and marmalades and perusing morning papers. We carried on and soon we found our turn-off and made our way along. Not long now to our Brother PR670e service job in Oxford.

We found the address and carried the two PR670e’s inside. A busy young couple, running their embroidery business from their conservatory. We ran through a few technical points and enjoyed a friendly chat. Then it was time to head back to Manchester.
By now the sun had burned away the mists and made a clear blue sky. It was Steves turn to drive so I took a small nap, or two.